Terms and Conditions of Cookara

Welcome to the Terms and Conditions of Cookara. These Terms govern your use of our mobile application for recipe management and recipe-related calculations. Please read them carefully before using the App.

Latest update: October 10, 2026

Owner: Pavlo Stepura, sole proprietorship registered in the Polish Central Registration and Information on Business (CEIDG)

Registered address: ul. Św. Wincentego 128/29, Warsaw, Mazovian Voivodeship, Poland

NIP: 5223034576  ·  VAT EU: PL5223034576  ·  REGON: 523587470

Contact email:[email protected]

Table of contents

Acceptance of terms

These Terms and Conditions ("Terms") govern your use of the Cookara mobile application ("the App") and any related services provided through it ("the Service"). Together with our Privacy Policy, they form a legally binding agreement between you and the Owner.

Before using Cookara, you are required to review these Terms and our Privacy Policy; both are linked on the App's sign-in screen. That screen states that by continuing you agree to them. By tapping Continue — with Apple, Google, an email address, or without an account — you confirm that you have read, understood, and agree to be bound by these Terms and the Privacy Policy. If you do not agree, you may not use the App.

When we make material changes to these Terms or the Privacy Policy, the App shows you a notice with links to the updated documents; continuing to use the App after that notice constitutes your acceptance (see Changes to these terms).

Eligibility

You must be at least 16 years of age to create an account and use Cookara. By accepting these Terms, you confirm that you meet this age requirement.

If a higher minimum age is required by the laws of your country or jurisdiction, you must meet that requirement instead. We do not knowingly allow access to users who do not meet the applicable minimum age. For more details on how we handle data from minors, see the Children's Privacy section of our Privacy Policy.

You may use Cookara for your own business, for example a home bakery. If you accept these Terms on behalf of a company or other legal entity, you confirm that you are authorised to bind it.

Description of the service

Cookara is a mobile application available on iOS and Android that helps you manage recipes, plan meals, organise groceries, and track customer orders. Core features include:

  • Recipe management — create, store, and organise recipes with ingredients, instructions, yield scaling, cost tracking, and nutrition information
  • Ingredients and supplies — keep your ingredient and packaging lists with prices, price history, unit conversions and nutrition data
  • Production planning — plan what to bake and when, with reminders, using a calendar-based interface
  • Grocery lists — generate shopping lists from planned recipes or add custom items
  • Tiered cake designer and calculators — design tiered cakes and convert pans, weights and servings
  • Customer order tracking — manage orders, clients, products, payments, VAT, and order statuses for your own small business
  • AI-assisted features — optionally import recipes from images, PDFs, or text, read prices from receipts and invoices, let AI estimate typical prices, or ask the in-app assistant (Ask Cookara) to open the right tool for a request you type (see the AI-Assisted Features section)
  • Photo and PDF attachments — attach photos to your items and PDF documents to recipes for personal reference

The Service is provided on a freemium basis: core features are available for free within certain usage limits, while additional features and higher limits are available through a paid subscription (see Subscriptions and Payments).

Cookara is designed for individual use, including use in your own small food business such as a home bakery. The App does not include social or community features — all content you create is private to your account and is not visible to other users.

An internet connection is required for account creation, sign-in, and data synchronisation. Once signed in, core functionality is available offline.

Account and registration

You can use Cookara's free tier without creating an account. If you tap Continue without an account, the App creates an anonymous guest account and stores your data under it. A guest account has the same free-tier limits as a registered one, but cannot purchase a subscription and cannot be signed into on another device. You can convert it into a full account at any time from the App's menu, keeping your data. If you delete the App, log out, or lose the device, a guest account and its data cannot be recovered; and a guest account is only deleted from our systems when you choose Delete account in the App.

To upgrade to a paid subscription, sync your data across devices, or access features that require authentication, you must register for an account.

You may create an account using an email address and password, Google Sign-In, or Sign in with Apple. When registering, you must provide accurate and complete information.

You are responsible for:

  • Keeping your login credentials confidential and secure
  • All activity that occurs under your account
  • Notifying us promptly at [email protected] if you suspect unauthorised access to your account

We reserve the right to suspend or disable accounts that are found to be in violation of these Terms.

Account data is processed as described in our Privacy Policy. You may delete your account at any time from within the App.

Subscriptions and payments

Cookara offers the following subscription tiers:

  • Free — core features with usage limits, no account required
  • Pro (monthly) — full access to all features and higher usage limits
  • Pro Yearly — same as Pro, billed annually at a discounted rate

Free trial and introductory offers

Where offered, a new subscriber may start with a free trial whose length is shown in the App before you confirm. When the trial ends, the subscription converts automatically to the paid plan you selected and you are charged, unless you cancel at least 24 hours before the trial ends through your device's subscription settings. A free trial is available once per App Store or Google Play account, at the store's discretion; the store decides your eligibility. Other introductory offers may be shown in the App from time to time; their price and duration are displayed at the point of purchase.

Billing and payments

All paid subscriptions are processed exclusively through the Apple App Store or Google Play Store. Cookara does not directly process payments or store your payment information. Pricing is displayed in the App and may vary by region as determined by the respective store.

Auto-renewal

Subscriptions renew automatically at the end of each billing period (monthly or yearly) unless you cancel before the renewal date. You can manage or cancel your subscription at any time through your device's subscription settings (Apple Settings or Google Play).

Price changes

Subscription prices are set and managed by the Apple App Store and Google Play Store and may change from time to time. Any price changes will be communicated through the respective store in accordance with their policies.

For existing subscribers, any price increase will apply only to renewals after at least 30 days' advance notice. You may cancel your subscription through your device's store settings before the new price takes effect, and the change will not apply if you cancel in time.

Refunds

Since payments are processed by Apple or Google, refund requests must be directed to the respective store. Cookara cannot issue refunds directly.

Your statutory rights as a consumer under applicable law are not affected by these terms.

EU right of withdrawal

If you are a consumer in the European Union, you normally have a 14-day right to withdraw from a contract for digital services. By activating a paid subscription, you expressly request that we begin providing the Service immediately and you acknowledge that you will lose your right of withdrawal once the Service has been fully performed. For a digital service delivered continuously (such as Cookara), full performance occurs progressively as you use the App. This clause does not affect any mandatory statutory rights you have under your local consumer law.

Subscription changes, upgrades, and downgrades

General subscription management

All in-app subscriptions are managed directly by the platform provider through which the original purchase was made (Apple App Store or Google Play Store). We cannot manually modify, pause, or cancel your subscription for you.

Important: Deleting the App from your device or deleting your Cookara account does not cancel an active subscription. You must cancel your subscription through your device's subscription settings.

How to cancel

  • iOS: Open Settings > tap your name > Subscriptions > Cookara > Cancel
  • Android: Open Google Play > Menu > Subscriptions > Cookara > Cancel

Plan changes, upgrades, and downgrades

  • Upgrades: If you upgrade to a higher-tier plan, the change takes effect immediately. Billing adjustments, if any, are handled by the store provider.
  • Downgrades: If you downgrade to a lower-tier plan, the change takes effect at the next renewal date. You keep access to your current higher-tier plan until the current billing period ends.
  • Changes to billing period (for example monthly to yearly): If you switch between plans of the same tier but different durations, the change takes effect at your next renewal date.

Downgrading to the free tier

When downgrading from a paid plan to the free tier, you retain full read access to all of your existing content (recipes, customer orders, ingredients, PDF attachments, and other data). Four things have limits on the free tier: recipes, production plans, customer orders, and the number of AI-assisted imports per month. The recipe, plan and order limits count both the items you currently have and the total number you have ever created on the account, so deleting items does not restore free-tier capacity. If your existing recipes, plans or orders exceed the free-tier count, you keep everything you have but cannot create new items in that category until you re-subscribe; while you are over the recipe limit, recipe scaling is read-only. Other features (ingredients, supplies, grocery lists, clients, products, tiered cake calculations) remain fully usable on the free tier, subject to the technical ceilings described under Usage limits.

The authoritative billing timeline, renewal date, and subscription status are always shown in your store subscription screen.

Feature availability and changes

Cookara is under active development. We may add new features, modify existing ones, or discontinue certain features at any time. We will make reasonable efforts to notify you of significant changes within the App.

Usage limits

Both the free tier and paid tiers are subject to usage limits (for example, the number of recipes, production plans and customer orders, the number of AI-assisted imports and of assistant answers per month, the size of a document or message sent to an AI feature, or the size of a PDF attachment). Specific limits for your current tier are displayed within the App. We reserve the right to adjust these limits from time to time with reasonable notice.

"Unlimited" plan entitlements. Where the App or paywall describes paid-tier entitlements such as recipes, customer orders, ingredients, meal plans, or tiered cake designs as "Unlimited", this means there is no practical limit for normal use. For technical and anti-abuse reasons we apply very high upper bounds that have no effect on legitimate use. These ceilings exist solely to prevent automated abuse (for example, bots filling the database) and we may adjust them with reasonable notice if necessary to protect the Service.

Feature changes

If a feature you use is significantly changed or discontinued, we will provide notice within the App. If you have an active paid subscription and a material feature is removed, you may cancel your subscription through your device's store settings.

Availability

We aim to keep Cookara available and reliable, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

Your content

Ownership

You retain full ownership of all content you create in Cookara, including recipes, ingredients, supplies, custom units, price history, production plans, grocery lists, tiered cake designs, customer orders, clients, products, uploaded images, and PDF attachments. We do not claim any intellectual property rights over your content.

License to us

By using the Service, you grant Cookara a limited, non-exclusive, royalty-free license to store, process, synchronise, and display your content solely for the purpose of providing the Service to you. This license terminates when you delete your content or your account.

Privacy of your content

Your content is private to your account. It is not shared with other users, made publicly accessible, or used for any purpose other than providing the Service to you.

Your responsibility

You are responsible for the content you create and upload. You must ensure that you have the right to use any material you add to Cookara (for example, recipes sourced from copyrighted publications should be for your personal reference only).

Your customers' data

The Orders module lets you store information about your own customers — names, contact details, delivery addresses and notes. You are the data controller for that information; Cookara stores it on your behalf solely to provide the Service to you and does not use it for any other purpose. You are responsible for having a lawful basis to store your customers' details, for informing them as required by the law that applies to you, for keeping the information accurate, and for responding to your customers' requests about it. When you use the call, message, or map actions in the App, the phone number or address is handed to the app you choose, which is governed by that app's own terms.

Deletion

You may delete individual items or your entire account at any time from within the App. A deleted item disappears from your account immediately and is permanently erased when your account is deleted. When you delete your account, an automated process removes your content and files from our systems immediately; backup copies expire within 30 days. Your subscription billing record is kept as described in our Privacy Policy, which has the full details on data retention.

Intellectual property

The Cookara name, logo, visual design, and all associated branding are the intellectual property of Pavlo Stepura and are protected by applicable intellectual property laws.

The App's source code, user interface, and underlying technology are proprietary. You may not copy, modify, distribute, reverse engineer, decompile, or create derivative works based on the App or any part of it.

Your use of Cookara grants you a limited, non-exclusive, non-transferable, revocable license to use the App for your own purposes, including in your own small food business, in accordance with these Terms. You may not resell, sublicense, rent out or otherwise commercially exploit the App itself. This license does not grant you any rights in our intellectual property beyond what is necessary to use the App as intended.

AI-assisted features

Cookara offers four optional AI-assisted features:

  • Recipe import — extracts structured recipe data (ingredients, instructions, yield) from images, PDFs, or text you submit, and matches the ingredient names against your own ingredient list.
  • Receipt price import — reads product lines, quantities, prices and VAT rates from a shopping receipt or supplier invoice you submit, and matches them against your ingredients and supplies.
  • Price estimates — suggests a typical retail price, for your country and currency, for ingredients and supplies that have none.
  • Ask Cookara — an in-app assistant that reads a message you type and opens one of the App's own tools, calculations or help articles with the details filled in, or asks a question back. It does not write advice or recipes of its own.

Opt-in

These features are entirely optional. Each runs only when you explicitly start it. If you do not use them, no data is sent to the AI service.

Accuracy

AI-generated results are provided as suggestions only. Extracted recipe data, receipt lines, matches, prices, VAT rates, the way the assistant understood your request, and any associated information may contain errors, inaccuracies, or omissions. You should always review and verify AI-generated content before saving or relying on it — in particular before using AI-read prices or VAT figures in your own pricing, invoicing or tax records.

No guarantees

We do not guarantee the accuracy, completeness, or reliability of any AI-generated content. The AI features are tools to assist you — they do not replace your judgement.

Data handling

Documents submitted to the AI features and messages sent to the assistant are processed in real time and are not retained by the AI service after processing; we may keep a request and its result in our monitoring logs for a limited time to find and fix errors. Your data is not used to train or improve AI models. A PDF you import as a recipe is attached to that recipe; receipt lines you confirm are remembered so the next receipt matches without an AI call; and prices you apply are recorded in the price history with their source. A conversation with the assistant is kept on your device only while the assistant screen is open; if you send feedback from the assistant, the recent conversation is attached to your feedback message. For full details, including where the AI service processes data, see the AI-Assisted Features section of our Privacy Policy.

Usage limits

Recipe import, receipt price import and price estimates share one monthly allowance that depends on your subscription tier; the assistant has a monthly allowance of answers of its own. Each request is limited in size. Current limits are displayed within the App.

Health and nutrition disclaimer

Cookara may display nutritional information, calorie estimates, allergen indicators, and cost estimates for recipes based on the ingredient data you provide.

For informational purposes only

All nutritional values, calorie counts, and related data displayed in Cookara are estimates provided for general informational purposes. They should not be considered medical, dietary, or professional nutritional advice.

Accuracy limitations

Nutritional estimates are calculated based on ingredient data and may not be accurate for your specific ingredients, preparation methods, portion sizes, or regional product variations. Recipe scaling calculations are mathematical estimates — always verify results, especially for baking.

Allergens and dietary restrictions

If you have food allergies, intolerances, or dietary restrictions, you are solely responsible for verifying that recipes and ingredients are safe for you. Cookara does not guarantee the absence of allergens in any recipe.

Not a substitute for professional advice

Cookara is not a substitute for advice from a qualified healthcare professional, dietitian, or nutritionist. We are not responsible for any adverse health effects resulting from reliance on information displayed in the App.

Acceptable use

You agree to use Cookara only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service for any illegal or unauthorised purpose
  • Attempt to gain unauthorised access to the Service, other users' accounts, or our infrastructure
  • Interfere with, disrupt, or place an unreasonable burden on the Service or its servers
  • Reverse engineer, decompile, disassemble, or attempt to extract the source code of the App
  • Use automated tools, bots, or scrapers to access or interact with the Service
  • Abuse the AI-assisted features or the assistant (for example, submitting excessive automated requests, or trying to make the assistant do anything other than operate the App)
  • Attempt to circumvent subscription restrictions, feature limits, or security measures
  • Use the Service to distribute malware, harmful content, or any material that infringes the rights of others
  • Resell, sublicense, or commercially exploit any part of the Service

Violation of these rules may result in suspension or termination of your account at our discretion.

Abuse of the Service

Any account that, in our reasonable assessment, is used to abuse any Cookara service — including but not limited to circumventing usage limits, automated scraping, exploiting the AI-assisted features, attempting to manipulate subscription entitlements, interfering with the Service's infrastructure, or other conduct listed above — may be permanently blocked without prior notice. A permanent block ends your right to use the Service and prevents you from creating new accounts tied to the same identifiers. Refunds, if any, are governed by the Apple App Store or Google Play refund policies and applicable law. We reserve the right to refuse service to offenders at our sole discretion, subject to applicable law and your mandatory statutory rights.

Appeal. If you believe your account was blocked in error, you may appeal by contacting [email protected] within 30 days of the block. We will review your appeal and respond within a reasonable time, typically no later than 30 days from receipt.

Third-party services

Cookara relies on third-party services to provide its functionality, including cloud infrastructure, authentication, data storage, AI processing (Google Vertex AI), app integrity checks, crash reporting, analytics and advertising measurement (with your consent), subscription management, and payment processing. These services are operated by independent providers and have their own terms of service and privacy policies.

We are not responsible for the availability, performance, or practices of third-party services. Your use of the Apple App Store or Google Play Store is governed by the respective platform's terms.

For details on which third-party services process your data and how, see our Privacy Policy.

Apple and Google platform terms

These Terms are concluded between you and the Owner, not with Apple Inc. or Google LLC. Apple and Google are not responsible for the App or its content, and they provide no warranties in respect of the App. To the extent any provision of these Terms conflicts with the applicable Apple App Store or Google Play terms, the platform terms prevail for matters of distribution, in-app purchases, and payment. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Disclaimers and limitation of liability

Disclaimer of warranties

Cookara is provided "as is" and "as available," without warranties of any kind, whether express or implied, to the extent permitted by applicable law. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of defects, or that any data, calculations, nutritional information, or AI-generated content will be accurate or reliable.

Limitation of liability

To the maximum extent permitted by applicable law, Pavlo Stepura shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Service. Our total aggregate liability for any claim arising from or related to the Service shall not exceed the greater of (a) the total amount you have paid for Cookara subscriptions in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred euros (€100).

Exceptions

Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.

Your statutory rights

If you are a consumer in the European Union or European Economic Area, you have statutory rights under applicable consumer protection laws. Nothing in these Terms affects those rights.

In particular, if the paid Service does not conform with the contract, you may have rights to repair, replacement, a proportional price reduction, or termination under Articles 43h–43q of the Polish Consumer Rights Act (or equivalent provisions implementing EU Directive 2019/770 on digital content and digital services in your country). We will make commercially reasonable efforts to remedy non-conformities within a reasonable time after you notify us at [email protected].

Termination

By you

You may stop using Cookara at any time. You may delete your account from within the App. Please remember that deleting your account does not cancel an active subscription — you must cancel your subscription separately through your device's subscription settings (see Subscription Changes).

By us

We may suspend or terminate your access to the Service if you breach these Terms, engage in prohibited conduct, or if required by law. Where reasonably possible, we will notify you before or at the time of suspension or termination.

Effect of termination

Upon termination, your right to use the Service ends. Your data will be handled as described in our Privacy Policy — content is removed from our systems by an automated process upon account deletion, backup copies expire within 30 days, and the subscription billing record is kept as a legal record.

Surviving provisions

The sections on Intellectual Property, Disclaimers and Limitation of Liability, Dispute Resolution, and any other provisions that by their nature should survive, will remain in effect after termination.

Dispute resolution

Informal resolution

If you have a concern or dispute regarding the Service, please contact us first at [email protected]. We will make good-faith efforts to resolve the matter informally and will respond to consumer complaints within 30 days of receipt, in accordance with Polish consumer law.

Governing law

These Terms are governed by the laws of Poland, without regard to conflict-of-law principles. If you are a consumer in the European Union or European Economic Area, this choice of law does not deprive you of the protection afforded by the mandatory provisions of the law of your country of habitual residence that cannot be derogated from by agreement (Regulation (EC) No 593/2008, "Rome I").

Jurisdiction

The following jurisdiction clause applies only to business (non-consumer) users: any disputes arising from or related to these Terms or the Service shall be submitted to the competent courts of Warsaw, Poland.

Consumers resident in the European Union or European Economic Area may bring proceedings in the courts of their country of habitual residence, and may only be sued in those courts, in accordance with Regulation (EU) No 1215/2012 ("Brussels I recast").

EU consumer rights

If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence. You benefit from any mandatory provisions of consumer protection law in your country of residence that cannot be overridden by these Terms.

Consumer complaints

If you are a consumer in the European Union and we cannot resolve your complaint informally, you may contact your national consumer protection authority or a competent alternative dispute resolution (ADR) body in your country of residence. (The European Commission's Online Dispute Resolution platform was discontinued on 20 July 2025.)

Changes to these terms

We may update these Terms from time to time. When we make material changes, we will notify you by updating the "Latest update" date on this page and through a notice within the App with links to the updated Terms. Continuing to use the App after that notice constitutes your acceptance of the updated Terms.

We will provide reasonable advance notice of material changes. Continued use of Cookara after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree with the updated Terms, you should stop using the Service and may delete your account.

If you are a consumer and the updated Terms would materially affect your rights or obligations, you may cancel your paid subscription through your device's store settings before the new Terms take effect. In that case, the new Terms will not apply to you, and your subscription will continue under the previous Terms until the end of your current billing period.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent court, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

General

Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Owner regarding the Service and supersede any prior communications or understandings.

No waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms to a successor entity (for example, in connection with a merger, acquisition, or sale of assets) on reasonable notice.

Language

The English version of these Terms is the authoritative version. Any translations are provided for convenience only; in case of conflict, the English version prevails.

Contact

If you have any questions about these Terms and Conditions, please contact us at:

Cookara
Pavlo Stepura (sole proprietorship, CEIDG)
ul. Św. Wincentego 128/29, Warsaw, Mazovian Voivodeship, Poland
NIP: 5223034576 · VAT EU: PL5223034576 · REGON: 523587470
Email: [email protected]

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